{"id":552,"date":"2020-11-24T22:54:02","date_gmt":"2020-11-25T03:54:02","guid":{"rendered":"http:\/\/triplescomputers.com\/blog\/?p=552"},"modified":"2025-09-01T20:39:52","modified_gmt":"2025-09-02T01:39:52","slug":"dell-xps-13-7390-and-other-machines-low-or-no-microphone-volume-during-zoom-calls","status":"publish","type":"post","link":"https:\/\/triplescomputers.com\/blog\/uncategorized\/dell-xps-13-7390-and-other-machines-low-or-no-microphone-volume-during-zoom-calls\/","title":{"rendered":"Dell XPS 13 7390 and other machines: low or no microphone volume during Zoom calls"},"content":{"rendered":"\n<p>A pretty recent emerging issue I&#8217;ve encountered is problems with microphone volume during Zoom calls (specifically!) on some machines. One of the more popular models experiencing this problem regularly is Dell&#8217;s XPS 13 7390, which is an all-round terrific laptop. The common thread connecting all of these affected models is their use of the Realtek audio drivers (which very many laptops do these days).<\/p>\n\n\n\n<p>The solution &#8212; or, at least, the workaround &#8212; for this one is actually quite simple. It turns out that the 4\/22\/2020 driver version of the Realtek Audio Driver is problematic when paired with Zoom specifically. Thus, rolling back this driver manually (by downloading a previous version from your manufacturer&#8217;s support site) should work.<\/p>\n\n\n\n<p>Alternatively, though, you can actually just completely uninstall the driver altogether, forcing Windows to (at least temporarily) use the generic Microsoft High Definition Audio driver instead. Here&#8217;s how to (easily) accomplish that:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Click your search box and type <strong>appwiz.cpl<\/strong>, then press ENTER<\/li><li>In the resulting window, scroll down to <strong>Realtek Audio Driver<\/strong><\/li><li>Click <strong>Uninstall <\/strong>and follow the prompts. Reboot.<\/li><\/ul>\n\n\n\n<p>After this, everything should be back to normal once again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A pretty recent emerging issue I&#8217;ve encountered is problems with microphone volume during Zoom calls (specifically!) on some machines. One of the more popular models experiencing this problem regularly is Dell&#8217;s XPS 13 7390, which is an all-round terrific laptop. &hellip; <a href=\"https:\/\/triplescomputers.com\/blog\/uncategorized\/dell-xps-13-7390-and-other-machines-low-or-no-microphone-volume-during-zoom-calls\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,1],"tags":[],"class_list":["post-552","post","type-post","status-publish","format-standard","hentry","category-casestudies","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/posts\/552","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/comments?post=552"}],"version-history":[{"count":1,"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/posts\/552\/revisions"}],"predecessor-version":[{"id":589,"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/posts\/552\/revisions\/589"}],"wp:attachment":[{"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/media?parent=552"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/categories?post=552"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/triplescomputers.com\/blog\/wp-json\/wp\/v2\/tags?post=552"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}