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Services :: PRO DISINFECTION

Virus Removal in Louisville, KY

  1. Billed hourly, includes Triple-S Tune-up work - $96/hr in-lab, $128/hr on-site
  2. Avg. $147 - $195 in-lab, $160 - $256 on-site
  3. (some remote solutions also available)       

Very few techs know how to properly disinfect a PC. You just found one!

I'm quick
I'm remarkably thorough
I'm experienced (15+ years)
I'm honest
I'm affordable
I don't lose people's data
I very rarely reformat
I'm certified
I'm active in the security community
I'm one of Louisville's best

If you're looking to have your PC professionally disinfected and you happen to be near the Louisville, KY area, relax—
Call me now and get it fixed!

This isn't just sales banter (trust me; I'm awful at sales). I've been doing this for over 15 years now. Fact is, my method of disinfection is one of the most effective possible. I have personally performed thousands of PC disinfections to date

You know all those horror stories about the lady down the street who sent her computer to some "expert" at that other company, only to have it returned to her with all of her files missing? Let me handle your problem and your data is safe.

Let me explain.

Beware of most flat-rate pricing!

First off, let's tackle this one: don't be fooled by most promotions. Other local companies advertise disinfection service for low flat-rate prices. Be especially wary of anyone who promises such a rate; often, they're seriously cutting corners.

What they do (and why you pay too much for it)

For starters, let me let you in on a little secret: for all their strengths, most technicians simply don't know how to properly disinfect a computer.

Here's what you get when you call 90% of techs:

  • 1.A malware scan (sometimes an offline scan) is run to remove whatever threats are detected. This requires no real expertise on the part of the technician; the scanner and related tools do all of the work. It also takes a few hours at minimum.
  • 2.The tech boots back into the OS and evaluates operation. He then assumes the PC is clean, takes your money, and goes onto the next disinfection.

Problem is, virus scanning programs are not infallible (and it's also why you'll probably find yourself infected at some point even if you have the best protection available). While most security programs make use of behavioral scanning (heuristics) to identify threats which are not perfectly catalogued by their definitions/signatures, this doesn't always work, either.

Uh oh.

Stop me if this is getting too predictable.

One of the main reasons why this is becoming more and more of an issue is the sophisticated nature of the malware. Much of modern malware is extremely cutting-edge; many are updated on a daily basis as their criminal authors make a lot of money stealing personal information (and selling it) and/or doing business with unsavory companies willing to invade your PC to advertise.

The most dangerous threats can morph their code with every installation (called polymorphism), self-encrypt, disperse themselves across several (or even hundreds of) files, and even load code beyond the normal filesystem

Still others actually patch all files of a particular type and infect them in the vein of a traditional virus—but they do so polymorphically, making detection extremely difficult from offline, and often hidden by what's called a rootkit from within the host OS. These threats are very difficult to detect and are not always neutralized by an offline scan. Unless you're an absolute expert, you can forget about removing anything this sophisticated.

You've probably heard about the threat ransomware poses to your machine. I've been personally in charge of some pretty high-profile ransomware response operations (one involving hundreds of workstations). Many "experts" simply give up and reformat when faced with a nasty infection (ever been told by an "expert" to reformat?). I don't. Many others scan and remove all obvious threats but miss a rootkit or other deeply-embedded threat entirely. Again, I don't.

What I do

My methods are entirely different.

I have a proprietary toolkit which I deploy to perform disinfection. It starts with a manual removal of all malicious software from the obvious Windows loading points. I then personally inspect the folders related to the threats to remove any problem files—again, using specially-developed tools. I also closely examine your system files to ensure they have not been compromised.

All of this work is performed with specialized analysis tools close at hand to help me identify any threats which might be missed by traditional disinfection methods. Typically when I'm finished with my thorough hands-on methods (which rely on decades of experience in the field), I then run a cleanup scan with particular utilities to tidy up the remaining malware mess.

I am an expert in this field, plain and simple. If you bring your PC to me, you can rest assured it will be disinfected in the most effective and thorough way possible. There is simply no one better in the area at this. 

Not just disinfection

This is non-negotiable. Every disinfection also includes what effectively is a full Tune-up along with it. That's because my tune-up work (which is in and of itself incredibly thorough) includes other repair measures that can patch system damage inflicted by many threats. It also helps to insulate your machine against reinfection—because my work doesn't stop at simply removing the threats. My goal is to keep you safe and keep you happy.

By the way, as a final note, that does not involve my peddling expensive third-party antivirus subscriptions to try and keep you out of trouble. Why? Because I refuse to partner with companies just to make a quick buck—and I know from experience that it truly doesn't matter what you run provided the rest of the machine is properly configured around it. Just ask any of my other 3000+ clients about that!   

When all's said and done...

...your machine will be safer and faster than it's been in years. Your setup will be simple, clean, fast, and effective. And you won't be calling me very often—because you won't have to. Doesn't that sound nice?

No one handles these things the way I do. I'm a perfectionist, and that will be patently obvious once I'm finished working with you.

You choose who disinfects your computer. If you have been referred to me, you've probably already heard all about how I go the extra mile with my work. If not, just know that once you've hired me once, you'll wonder where I've been all this time.

Call Steve: