The Hidden Cost of “System Optimization”: When Your Security Software Becomes the Threat

A client recently brought me a laptop with what seemed like a simple problem: persistent notification spam. What I found underneath was a textbook example of why the endless pursuit of system optimization and reactive third-party security products so often ends up being a net negative—and why I’ve been warning clients about this for many years.

The Presenting Problem

The machine came in for notification spam. Annoying, sure, but usually straightforward. Upon deeper inspection, however, I discovered a constellation of far more serious issues lurking beneath the surface—problems the client had no idea existed, and problems that would have eventually surfaced in spectacular fashion had they not been addressed.

The culprit? iolo System Mechanic Ultimate Defense—a product that, despite its confident marketing messaging, had quietly installed itself at the deepest levels of the operating system and left behind sophisticated low-level components that were actively destabilizing the system.

The Deeper Discovery

Here’s where things got interesting—and by interesting, I mean concerning.

iolo System Mechanic Ultimate Defense bundles a third-party antivirus component: specifically, the Avira Endpoint Protection SDK. This is the same SDK used by F-Secure and other enterprise security products. The problem is that when iolo is uninstalled through normal means, these deeply embedded components often remain behind—broken, orphaned, yet still attempting to function.

When I attempted an initial cleanup and uninstallation of the iolo package, the system exhibited alarming behavior: following a reboot, Windows was unable to initialize the PIN login interface, effectively rendering the machine unbootable in its normal state. Fortunately, because I’m meticulous in my approach, I had created a system restore point before beginning any work. I was able to revert to this restore point to recover the system and investigate further.

What I found was deeply concerning. The following low-level components were discovered still active on the system despite the parent software having been “uninstalled”:

  • Early Launch Anti-Malware (ELAM) drivers (rtp_elam.sys) — These load before almost anything else during the boot process, specifically designed to be nearly impossible to remove or bypass
  • Real-time protection kernel drivers (rtp1.sys, rtp2.sys, BdSentry.sys) — Sitting in the path of critical data flows, filtering information traveling through the system
  • Network filter drivers (BdNet.sys, netprotection_network_filter, netprotection_network_filter2) — Intercepting and inspecting network traffic at the driver level
  • Orphaned services (EndpointProtectionService, EndpointProtectionService2) — Still registered and attempting to run despite their parent application being gone
  • Remnants from previous McAfee installations (McAfeeIntegrationDriver, mcafeeintegrationservice) — Because of course there were

These components operate at the very foundation of the operating system. When they’re orphaned and broken, they can cause all kinds of random issues—particularly when Windows attempts a major build upgrade or when certain programs attempt to install or update.

The analogy I often use is mold behind a wall: even if you don’t see it, it can become a serious problem. And ignoring it only allows it to grow… sort of like that (excellent) children’s book, There’s No Such Thing as a Dragon.

The Intervention

After creating a complete forensic image of the internal drive as a safety net (a non-negotiable step before any high-risk intervention), I booted the system into Safe Mode and loaded Farbar Recovery Scan Tool (FRST)—an advanced diagnostic and remediation tool that I’ve used for well over a decade, tracing its lineage back to earlier tools like OTL and HijackThis, or even the scripting side of the old-school ComboFix. FRST allows for precise, surgical removal of deeply embedded components that cannot be addressed through conventional means.

This is expert-level intervention that carries inherent risk—but it was necessary to fully remediate the system. Following the removal of the orphaned drivers and services, I repaired underlying Windows component store corruption using DISM and SFC, performed an in-place upgrade to Windows 11 25H2, removed additional malicious browser extensions that had piggybacked on the situation, and applied my full optimization protocol.

The machine is now running beautifully. But the experience reinforced a lesson I’ve been preaching for years.

Why This Keeps Happening

The unfortunate reality is that most people (including tech publications/writers, reviewers, etc) simply have no idea what they’re talking about when it comes to these “optimization” and “security” tools. Rarely do these people burrow so deeply into the annals of their operating system that they witness the foundational destruction these products can inflict. Even if they do, they often never successfully trace the problem back to its source—and when Windows refuses to boot one day following an update, they chalk it up to “stupid Windows broke itself” rather than recognizing a problem they created long ago by running a tool with the best of intentions.

If this next part sounds familiar, I wrote about this very topic some 14 years ago, and I even name-dropped System Mechanic way back then as a primary culprit. Microsoft has explicitly stated that they do not support any system that has had its registry “cleaned.” Mark Russinovich—the foremost expert on Windows internals, creator of Sysinternals, and now a Technical Fellow at Microsoft—has called registry cleaners “some of the most dangerous tools” in common use. There is no need to “clean” the registry; it is quite small by today’s memory standards and, more importantly, much like human DNA, it is simply not possible to know what information stored therein is “junk.”

And yet these products persist, because they appeal to a very human desire: the promise that you can “optimize the heck out of everything” and “squeeze every last bit of performance” out of your machine with a single click.

The Third-Party Antivirus Problem

But it’s not just optimization tools. Third-party antivirus products can often present a similar—and arguably more insidious—problem.

Modern third-party antivirus products achieve their protection by burrowing deeply into Windows in ways that closely resemble sophisticated malware behavior. They must operate at the foundation (“Ring 0”) of the operating system, filtering all information flowing through your system, intercepting network traffic, and loading as early as possible in the boot process.

Sound familiar? It should. These are the exact same techniques used by the sophisticated rootkits I spent years removing in the late 2000s and early 2010s—threats like TDSS (TDL3/TDL4) that infected low-level system drivers (atapi.sys and others) and the master boot record (MBR) specifically so they could load before defenses could detect or stop them.

The closest current equivalent to those sophisticated rootkits is, ironically, antivirus software itself.

The trust problem this creates is substantial. How much can you realistically trust the smattering of many dozens of popular antivirus products, given their privileged position inside the OS and their access to sensitive data? Vendor incentives are necessarily misaligned with user incentives: vendors want to make money, retain subscribers, and continually “prove value.” Users just want their systems to work reliably without interference. Forgiving any ethical misgivings, even the best-intentioned products still by their very nature expand the attack surface by introducing new kernel hooks that can be exploited by motivated attackers. And, naturally, they also expand the complexity of software stack as a whole, which by the very logic of systems engineering means a greater proclivity for errors/crashes/stability and performance problems.

Even if these products catch a fractional additional percentage of threats beyond what Windows Defender catches, the net negative—in terms of system stability, complexity, and expanded attack surface—is often substantial.

The Better Path Forward

Windows Defender is now on par with some of the best commercial antivirus packages available. It’s completely free, written by Microsoft, included with every Windows installation, and—critically—it doesn’t introduce the instability, complexity, and attack surface expansion that third-party products bring to the table.

Combined with sensible browser protections (such as content filtration with properly configured filter lists or similar layered approaches via defense in depth), prudent security habits, and attack surface reduction as a primary strategy, you have robust protection without the hidden costs.

The biggest thing I do for my clients isn’t installing more software—it’s reducing the attack surface. Targeted, surgical expertise applied to the actual problems at hand, not blanket “scan and fix” approaches that do not work for complex systems like Windows.

The Big Takeaway

If there’s one thing I want you to remember from this case study, it’s this: the pursuit of endless optimization and reactive security through third-party products is very often a net negative. These tools achieve their functionality by integrating themselves at the deepest levels of your operating system—and when things go wrong (and they will), the problems they create are often invisible until they manifest catastrophically.

The machine I serviced would have eventually failed during a Windows build upgrade, or a critical software installation, or some other stressful process. The client would have blamed Windows or the manufacturer of their laptop. They would have had no idea that the real culprit was a product they installed years ago with the best of intentions.

Don’t let that be you. Resist the temptation to micromanage your system with one-click cleanup tools. Trust Windows Defender. And if you do find yourself dealing with the aftermath of one of these products, find someone who knows how to surgically remove the damage without causing more (spoiler alert: there aren’t very many of us around).

If you’re in the Louisville area and dealing with a system that’s been compromised by “optimization” tools, third-party security products, or anything else, give me a call. This is exactly the kind of work I specialize in—and I’ve been doing it since 2006.

The dangers of registry cleaners

Update 2014: Microsoft has since finally posted their own take on the use of registry cleaners, and it’s quite clear:

Some products such as registry cleaning utilities suggest that the registry needs regular maintenance or cleaning.  However, serious issues can occur when you modify the registry incorrectly using these types of utilities. These issues might require users to reinstall the operating system due to instability. Microsoft cannot guarantee that these problems can be solved without a reinstallation of the Operating System as the extent of the changes made by registry cleaning utilities varies from application to application.

Bottom line: don’t use registry cleaners, and view any product or company which recommends that you do in a rightfully suspicious light.

(My original post follows):

If you’re used to my work, you know how strongly against the use of any registry cleaners I am.  It’s no secret that many experts, including Windows guru Mark Russinovich, warn of their dangers.  The fundamental reason behind this position is that no program can know with certainty what is and is not desired or necessary to be stored in the registry.  And plus, even if plenty of unnecessary stuff is contained therein, it’s not really beneficial to remove it.  The registry as a whole is relatively small anyway compared with the amount of RAM available on modern PCs, and removing even a few thousand straggling values or keys provides very little, if any, performance improvement.

So in light of this, today I’m here with an update regarding one of the most popular posts I’ve had on this blog to date, and I felt like it deserved its own post thanks to the magnitude of the example.  In my Click2Run Configuration Failure Office 2010 post, I offer a solution to a fairly widespread and rather maddening issue with Office 2010 Click2Run installations suddenly failing.  Not even Microsoft has addressed the problem with an official solution to date, so this blog post has gotten plenty of traffic.

One thing my post didn’t include, however, was a known cause for the problem.  Well, as with most computer problems, this error doesn’t just spontaneously appear.  It’s now become apparent to me that the culprit behind this problem is actually registry cleaning applications.  The most commonly seen program responsible for this problem appears to be iolo’s System Mechanic, but it’s safe to assume that any registry cleaner could lead to the same results.  For a long time now, I have been recommending against the use of this program and have removed it from many of my clients’ PCs following consultation with them regarding its use.  If you have System Mechanic installed and have been using it, you can expect that you might run into the same problem in the future.

This is just an example, of course.  Although it’s now mostly certain that this is the predominant cause of this irritating Office 2010 problem, registry cleaners can just as easily lead to any number of other issues that are hard to diagnose and potentially impossible to troubleshoot.  Save yourself the headache and remove any registry cleaning program you may have installed from your PC today.